Privacy Policy

Effective date: October 14, 2024

Sitetag ("Application"), operated by Espresso Dev (Pty) Ltd ("we", "us", or "our"), respects your privacy. This privacy policy ("Policy") explains how we collect, use, and protect your information when you use the Application.

1. Information We Collect

We collect information you provide directly to us when you use the Application. This may include:

  • Account Information: When you sign up for an account, we collect your name and email address. We also collect your payment information through our payment processor Paddle, though we do not store this data on our servers.

  • Website Data: When you install our tag on your website, we collect data from that site. This data does not include personal data unless explicitly provided by you.

  • Usage Information: We collect information about your interactions with the Application, such as the features you use.

  • Analytics Information: We use PostHog to understand how users interact with the Application. We do not send any personally identifiable information to PostHog for collection.

2. Use of Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve the Application.
  • To process your payments.
  • To provide customer support and communicate with you about your use of the Application.
  • To monitor and analyze trends, usage, and activities related to the Application.

3. Sharing of Information

We may share your information in the following situations:

  • With service providers we use to support the Application, including OpenAI and Pinecone.
  • As required by law or in response to valid requests by public authorities.
  • In connection with any merger, sale of company assets, financing, or acquisition of all or part of our business by another company.

4. Your Choices

You may update, correct, or delete your account information at any time by logging into your account. Please note that certain information may be retained as required by law or for legitimate business purposes.

5. Changes to this Policy

Espresso Dev (Pty) Ltd may update this Policy from time to time. Any changes will be posted on this page. We encourage you to review the Policy periodically to stay informed about how we protect your information.